Order Processing Times as of April 1st, 2016
Due to the large increase of orders for Spring it is now taking 4 more business days than normal for orders to ship. It will also take 5 additional business days for shipping by Fedex Ground. We will be glad to look up tracking information for you after 12 business days from the date you placed your order. We are confident your order will arrive within 12 business days. Receipt of your Paypal payment confirmation email also confirms that we received your order and processed it.
Do not order hatching eggs until after you have received your incubator and have it properly running for at least two full days. Kemp's Incubators is not responsible for customers ordering or obtaining hatching eggs before they receive their incubator and have it properly running. If you ordered eggs from us they will ship about 3 to 4 business days after your incubator ships.
We normally have all items in stock. Sometimes an item may be temporarily out of stock. We will do everything possible to fill your order within 10 business days.
Please click here to review our complete terms for purchase and delivery.